Terms & Conditions
Last updated: 21 June 2026
1. Payment methods
- PayNow (UEN T25LL1033K) — preferred
- Card payments
- GrabPay
- Bank transfer
2. Self-collection
3. Mailing
- J&T Express, tracked — S$4.50.
- 1–2 business days delivery within Singapore.
- Tracking number provided after dispatch.
4. Lalamove / GrabExpress
- At buyer’s cost.
- Same-day delivery available.
- Coordinated via Telegram.
5. Refunds
- Full refund if an order cannot be fulfilled (e.g. stock unavailable after deposit).
- No refunds after dispatch unless the item is damaged.
- Damage during shipping is handled case-by-case.
6. Pre-orders
- 50% deposit required to secure allocation.
- Balance payable before delivery or collection.
- ETA provided at time of order; may shift based on supplier timing.
7. Trades
Not accepted.
8. Lost / damaged items
- Insurance available at additional cost (buyer’s option).
- J&T tracked is standard but uninsured.
- For high-value orders (S$300+), insured shipping is recommended.
